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"Enabling Technology to grow your business"

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Home Computing Tip-of-the-Month:

"Troubleshooting Common Software Problems in Windows Vista and 7"

Slow Computer ProgramsWhen Windows 7 or Windows Vista programs won’t run right, there are some things you can do to get them working. Programs that won’t load quickly, don’t function correctly, freeze, won’t show up on your desktop or don’t install properly can all be fixed. Here are some tips on how to troubleshoot Windows software problems.

  1. Obviously, first make sure the program you have installed is compatible with Windows 7, Windows Vista or whatever version you are running.
  2. Second, make sure your computer meets the software’s minimum system requirements. You will need to upgrade your equipment to run software that exceeds your system’s capacity. Computers that barely comply with minimum requirements may perform unreliably or slowly when their capacity is being maxed out.
     
  3. Some software works better when few other programs are running, so close windows and programs you aren’t using. Try the program in question again after you close everything else.
     
  4. Make sure at least 5 to 10 percent of your total hard drive space is free to get the best performance from your Windows 7 or Windows Vista machine. This makes programs run faster and prevents annoying crashes. Use a disk cleanup utility to free some space if you’re running short.
     
  5. Visit your software maker’s website for updates and notes about frequent issues. If it’s a Microsoft program, run Windows Update and let it load all patches. Once you’ve installed all available updates for your system, restart the computer before you try your software again.
     
  6. Improve your system’s overall performance by deleting or uninstalling any unwanted programs. Windows 7 and Windows Vista work best when they’re not cluttered, so this may improve your software’s performance.
     
  7. Check your Startup folder and disable any Windows 7 or Windows Vista programs that load automatically when you start the computer. Once again, restart after making these changes.
     
  8. Next, further improve the performance of your machine by running its defragmenting utility to optimize your hard drive.
     
  9. If your new software still isn’t working correctly, scan for spyware and viruses. Both Windows 7 and Windows Vista can use Windows Defender, which can help eliminate threats and reduce pop-ups that claim system resources.

When everything else fails, you have two more options.

  1. After uninstalling the software and rebooting the computer, try loading the program again. Something may have gone wrong the first time.
     
  2. Finally, go for help from either Microsoft or the software company’s technical support, but be aware that these services may charge a fee. They may also be able to help you finally solve your problem.

Following these steps should get any piece of software up and running. Software can be finicky, and so can many computer systems. Every problem, however, has a solution.

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Offer-of-the-Month:

Secured refurbished computer, ideal for a kid's computer or one in the office that does not have a server. The computer will come with a program installed that restricts internet usage so that adult and known infected websites are blocked. We can also setup user account with the correct permissions to keep your computer as safe as possible.

 

These computers all their updates on and also come with software that will help with homework or general office duties.

Prices start at just £130 for a P4 desktop and £220 for a dual core laptop.

All come with a 2 month warranty

Our special this month is a refurbished Dell Studio 1535 dual core with a Dell warranty until April 2013 for £305

 

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Business Computing Tip-of-the-Month:

"Solving the 'Low Virtual Memory' Message"

Low Virtual MemoryHas this happened to you? Your computer’s performance gets slower and slower. Applications take a little longer to open each time. Web pages time out before they’ve fully loaded.

Then, something dramatic happens. You get a worrying message that your virtual memory is too low.

It’s not as bad as it seems, however. You can fix the problem of low virtual memory.

Simply put, your computer’s virtual memory is the hard drive space your machine uses when it is running short of random access memory, called RAM. Common programs like Microsoft Office PowerPoint and Microsoft Office Word can be real memory hogs, sometimes using all of your computer’s free RAM.

What can you do about a “virtual memory low” message?

If you get a warning that says your virtual memory minimum is too low or something similar, there are two things you can do to correct the situation.

The simplest solution is to increase the virtual memory size on your hard drive, if space allows. To do that, simply go to your control panel and increase the size in the System section. The exact location varies depending on whether you’re using Windows 7, Windows Vista or another version of the operating system.

A somewhat more complicated solution is to add more RAM to your computer. If you continue to get messages that say things like “your computer is running low on virtual memory” even after you increase the virtual memory size on your hard drive, adding more RAM is your only option. That requires opening the case, but the new RAM simply clips into place.

Here are some general guidelines for how much RAM average systems need:

  • Windows 7 requires 1 GB of RAM to work properly.
  • Windows Vista requires 2 GB of RAM or more to work well, but some applications, especially gaming software, need twice that much.
  • Windows XP can manage with only 512 MB of RAM, but like all systems, it will work better with more.

For a work computer, ask your company’s IT administrator to add more RAM for you. It’s a simple process. For your own computer let us chack what you need and install it for you..

A low virtual memory message isn’t really as terrible as it sounds. It indicates a problem you can easily solve.

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Our Clients Speak Out

I would like to thank you very much for your help in getting my netbook in working order. I have to say, dropping it on concrete is not the smartest move I have ever made, but the speed with which you took care of this for me and the quality of your work made the whole process stress free afterwards. My husband works within IT and even he could hardly tell that anything had happened to it, you made the whole thing look as good as new. I would not hesitate to recommend your services to friends and colleagues.

Lynsey Levy

 

"Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others."

Sara Priestley

“Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using him for any IT needs in future.”

  Pat L

“I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.”

   George D

“Although Steven had only started in business less than a year ago he delivered his services like an old pro. He has a depth of knowledge in IT and computer hardware that will be of benefit to anyone who needs new or to upgrade their current machines. He is very helpful and trys hard to get a result for his customers.”

   Tony L

 
 

About 4 Your Computer Repairs

4 Your Computer Repairs is a full service computer consulting firm specializing in home user and small businesses. Our services range from virus removal, network support, data systems backup, hardware and software upgrades, as well as managed services.

More info? Click Here

  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter

ACRBO

© 2010 4 Your Computer Repairs. All rights reserved.

 

 

 

This is an email I got, in fact I actually got two, which is all about getting money out of you.  They will give you some instructions where either you need to send money before they can send this massive amount to you or you need to pay a courier extra to take back to him in order for a cheque to be dleivered.  Either way you do not get any money and they are off with yours.  

 

If you get any email or letter like this do not contact them


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Home Computing Tip-of-the-Month:

"Recover a Deleted File in Windows 7"

Windows 7 has a built-in tool called Previous Version that allows users to recover files they mistakenly delete. In order to recover deleted files you have to first make sure that System Restore is enabled so that Windows can automatically create restore points. These restore points are what you can revert a folder to in order to recover the files that existed at that time and date.

Step 1 – Making Sure System Restore Is Enabled

You can verify that System Restore is turned on by right-clickingComputer and selecting Properties. Next, you'll want to click the System Protection tab and then click the drive you wish to turn on System Restore. The C: drive is usually the drive selected. After selecting the desired drive and clicking OK, System Restore will be turned on if it was previously off.

Step 2 – Recovering a Changed Document in Windows 7

  1. Open the folder where the file was located.
  2. Right-click in the white space within that folder.
  3. Select Properties and click OK.
  4. The Properties screen will then pop-up. In this screen, select the Previous Versions tab.
  5. The Previous Versions tab will then display various versions of changed or deleted files in that folder. These versions are based on automatic restore points created by System Restore.
  6. Choose the version time and date you wish to revert back to.
  7. Then click Open.
  8. You will then see all of the previous versions of files in that folder according to the time and date you selected.
  9. To recover one of those files, rick-click the file and select Send to and then choose the folder you wish to save the file to.

That's it! Now you know how to recover lost files. It's a handy, useful tool that Microsoft built into Windows 7. We recommend you take full advantage of tne Previous Versions tool as it will save you headaches down the road.

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Offer-of-the-Month:

All in One Support

Get a full support package that will help keep your computers running smoothly and know that you have your data backed up in the even of a hardware failure.

 

This package includes:

  • Remote access support – help when you need it without worrying about any extra bills
  • Online backup – backup your improtant data online, we encrypt your data so only you can access it

 

Get the following free:

  • daily health check and 24 x 7 monitoring so we can spot problems quickly before they bother you
  • Managed Anti Virus and Anti Malware – let us manage your anti virus software and we will make sure you computer stays virus free.

 

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Business Computing Tip-of-the-Month:

"How to Protect Your Network from Hacker Bots"

Not all hackers are only after your data. The real prize is your wallet.

To carry our cyber-crimes, many hackers will use email spam, phishing attacks, or insidious websites to infect computers and turn them into "Hacker Bots." These Hacker Bots become drones that can be controlled remotely by cybercriminals, unleashing attacks on businesses that generate a steady revenue stream for the criminals.

A Trend Micro study recently found that roughly 25% of all infected computers belonged to businesses. It's often hard to know for sure whether your computer has been turned into a Hacker Bot. The best solution you can take is to contact a security expert to fully assess the machine.

Before you call a security expert, there are a few initial steps you can take:

  1. Disconnect the potentially infected computer from the Internet. If the computer is infected, this step will immediately stop data from being stolen, and prevent attacks on other businesses.
  2. Search for any sensitive data on the potentially infected machine and move it to a clean computer. Another option is to move the data to an external hard drive for safe keeping.
  3. Clean the potentially infected computer using antivirus software. You can also hire a professional to utilize advanced tools to ensure a complete quarantine of your machine.

If you don't yet believe any of your machines are infected, you are in a great spot. Prevention is the best cure and is much easier and cost-effective to implement long-term. You can start by ensuring that your antivirus definitions are always updated and you download the latest security patches for Windows and the programs you run on Windows.

You can also outsource your security maintenance to a company such as ourselves who can professionally perform monthly work on your machines remotely to ensure they are as padlock safe as possible. This saves you the time and headache of having to do the work yourself, and will also give you peace of mind knowing that your data is professionally secure.

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Our Clients Speak Out

"Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others."

Sara Priestley

“Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using him for any IT needs in future.”

  Pat L

“I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.”

   George D

“Although Steven had only started in business less than a year ago he delivered his services like an old pro. He has a depth of knowledge in IT and computer hardware that will be of benefit to anyone who needs new or to upgrade their current machines. He is very helpful and trys hard to get a result for his customers.”

   Tony L

 
 

About 4 Your Computer Repairs

4 Your Computer Repairs is a full service computer consulting firm specializing in home user and small businesses. Our services range from virus removal, network support, data systems backup, hardware and software upgrades, as well as managed services.

More info? Click Here

  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter

ACRBO

© 2010 4 Your Computer Repairs. All rights reserved.

Our all in one support package

This package is designed to give you everything you need to keep your computer up and running through remote support and includes the following:

  • Remote support for your computer
  • Online backup
  • 24 x 7 monitoring
  • Business class monitored Anti Virus

All this for only £20 per month

This offer is limited to a certain number of computers 

Call us on 0845 805 9257

Remote access support

We install some software that will allow us to access your computer with your permission to fix any problems that we find.  This also includes supporting any peripherals on your computer like printers.

Online backup

For a full explanation see our dedicated online backup page

24 x 7 Monitoring

We install a small piece of software that monitors all the essential services in your computer all day every day.  This also gives your computer a daily health check which includes

  • Making sure your anti virus is up to date
  • Available hard drive space is okay
  • Hard drive health
  • Hacker detection
  • Application log critical events
  • Security log critical events
  • System log critical events

Managed Anti Virus

If our anti virus detects anything we get notified letting us deal with anything including false positives, leaving you to continue working.  Some of the features are

  • Proprietary anti-malware detection engine uses next-generation technology
  • Real-time monitoring and protection against zero-day threats
  • Integrated endpoint email security
  • Real time live threat data integration
  • Powerful, scanning agent technology
  • Advanced anti-rootkit technology
  • Auto-scan removable drives
  • Available on servers and computers

 

 

All this for only £20 per month

This offer is limited to a certain number of computers 

Call us on 0845 805 9257

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Do you want to earn money or get you computer fixed for FREE?

 

If you do then sign up to our affiliate program.  It's simple and for every person you send our way that turns in to a paying customer you get some money and the person you referred gets some money off their repair its a WIN WIN situation for both of you.

 

What do I need to do?

 

Step 1:  Sign up for the program (Below)

Step 2: Receive your unique code and website address if needed along with my contact details

Step 3 Give anyone and everyone my details along with your code or website address

Step 4: When they use my service I will take note of who sent them to me

Step 5: Receive a cheque or money off your own repair or even use it to get one of our support contracts

 

 

Please contact me bellow to start earning money without doing any work

 

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How much will I earn?

That depends on how many people you get to take one of my services.  We offer a simple plan

£5 off for your friend or the person you referred to me

10% of the cost of my services (this does not include the price of hardware or software needed)

5% for any console repairs sent in and returned by post.

We send out your money every 3 months, this allows you to build up a sum and makes it easier for us as well.

 

Sign up below and earn money now

 

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Home Computing Tip-of-the-Month:

"Top 10 Keyboard Shortcuts"

Computer keyboard shortcuts are designed to save you valuable time and productivity. Yet, many computer users opt to stick to long-form commands, because they are afraid it will take too long to memorize shortcut combinations.

The truth is, memorizing shortcut commands is easy and will eliminate unnecessary steps. Your hand muscles and cartidge will not have to work as hard and you will free up more time than you may think.

In this month's newsletter, we've decided to feature our list of the top 10 keyboard shortcut commands we believe will be the most useful to you:

  1. Ctrl + F
    This command opens the Find function in any program you are using. This includes your Internet browser as well to find text on a page.
     
  2. Alt + Tab or Alt + Esc
    This command quickly switches between open programs moving forward. Pressing Ctrl + Tab will switch between tabs in a program. Adding the Shift key to Alt + Tab or Ctrl + Tab will move backwards.

    If you are using Windows Vista or 7, you can press the Windows Key + Tab to switch through open programs in a full screenshot of the Window.
     

  3. Ctrl + C or Ctrl + Insert
    This command copy's the highlighted text or selected item.
     
  4. Ctrl + V or Shift + Insert
    Use this command to paste the text you've copied from the clipboard to the spot your cursor is resting.
     
  5. Ctrl + Z and Ctrl + Y
    This command will undo any change you've just made. For example, if you paste text, pressing this command will undo that paste. Usually, you can press this command multiple times to continue to undo previous commands further and further back in the order they were performed. Pressing Ctrl + Y will redo the undo.
     
  6. Ctrl + Left arrow / Right arrow
    Use this command to move your cursor one word at a time instead of one character at a time. To highlight one word at a time, hold down Ctrl + Shift and then press the left or right arrow key to move one word at a time in that direction.
     
  7. Ctrl + Backspace
    Press this command to delete a full word at a time instead of a single character at a time.
     
  8. Ctrl + P
    This command will print the page you are currently viewing. This includes programs such as Microsoft Word and your Internet browsers.
     
  9. Ctrl + Home / End
    Use this command to move your cursor to the beginning or the end of your current document.
     
  10. Page Up / Spacebar and Page Down / Spacebar
    These commands will move your current document in either direction one full page at a time. When browsing the Internet, these commands will move your scrollbar one full page at a time in the direction you indicate.

These commands are easy to learn, and will save you a lot of time throughout your day. Every second that you waste in unnecessary steps adds up to minutes, hours, and days throughout the years you use your computer. Taking a few minutes to learn these commands now is well worth the investment for the long term.

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Business Offer-of-the-Month:

 

Well it's my Birthday this month and as it's better to give than receive I have this offer for online backup and our managed services.

 

Half price Online backup for laptops and computers now only £5 each for unlimited space or for servers a straight forward billing plan of £0.60 per GB, only only for what you use.  Our server solution also backups up MS Exchange and MS SQL databases.

 

Our managed services usually start at £5 for our daily health check but now we are going to give you our full package of 24 x 7 monitoring of your system.  See the bottom of the post for what this covers

 

Both of these packages cost just £0.17 a day, it's not that much for piece of mind and should you have any trouble with either of them then we are just a phone call away.  These packages do not tie you in cancel at any time and even try them for FREE.

 

For more details visit my offer page

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Business Computing Tip-of-the-Month:

"7 Steps to Cutting Costs in Your Business"

As a fellow business owner, I understand the importance of maximizing profits and cutting costs to grow a company. That is why all of the business computer consulting services we offer are designed to help our client's bottom line.

I decided to dedicate this month's Business Computing Tip to other ways you can save money at the workplace to free up resources you can use in more useful places.

Consider these 7 tips the next time you are balancing your budget:

  1. Migrating to laptop computers. Laptop computers consume approximately 90% less energy than standard desktop computers. Whenever possible, have your employees make the switch to laptops.
     
  2. Printer ink alternatives. Are you paying retail prices for your printer ink? Refilling your used cartridges at places like Cartridge World, and buying recycled cartridges online can save you almost 50% off the suggested retail price.
     
  3. Evaluate your phone systems and usage. It's never too late to take a close look at your current phone plan and comparing your usage. Many times, business owners can reduce the number of lines they have or switch to an Internet-based phone system such as VoIP to reduce the costs of their bill.
     
  4. Review your weekly spending. If you find yourself buying office supplies once a week, consider the benefits of buying in bulk once a month. Run a quick cost comparison to see how much you could save by simply re-arranging your buying procedures.
     
  5. Hiring interns. Many colleges run a college credit program for internships. Simply contact the careers department and ask for information regarding their business partnership and intern programs. They are always on the lookout for opportunities for their students to work as interns in exchange for college credit.
     
  6. Turn off the lights. Turning off the lights in unused areas in your office workspace can greatly reduce your monthly electric bill.
     
  7. Leverage unused office space. If you have available space in your office that you do not actively use, consider subletting the space out. Sharing the rent and not paying for unused space are two great points to bring to the attention of your landlord.

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Our Clients Speak Out

"Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others."

Sara Priestley

“Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using him for any IT needs in future.”

  Pat L

“I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.”

   George D

“Although Steven had only started in business less than a year ago he delivered his services like an old pro. He has a depth of knowledge in IT and computer hardware that will be of benefit to anyone who needs new or to upgrade their current machines. He is very helpful and trys hard to get a result for his customers.”

   Tony L

 
 

About 4 Your Computer Repairs

4 Your Computer Repairs is a full service computer consulting firm specializing in home user and small businesses. Our services range from virus removal, network support, data systems backup, hardware and software upgrades, as well as managed services.

More info? Click Here

  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter

ACRBO

© 2010 4 Your Computer Repairs. All rights reserved.

 

 

Well it's my Birthday this month and as it's better to give than receive I have this offer for online backup and our managed services.

 

Half price Online backup for laptops and computers now only £5 each for unlimited space or for servers a straight forward billing plan of £0.60 per GB, only only for what you use.  Our server solution also backups up MS Exchange and MS SQL databases.

 

Our managed services usually start at £5 for our daily health check but now we are going to give you our full package of 24 x 7 monitoring of your system.  See the bottom of the post for what this covers

 

Both of these packages cost just £0.17 a day, it's not that much for piece of mind and should you have any trouble with either of them then we are just a phone call away.  These packages do not tie you in cancel at any time and even try them for FREE.

 

4YCR ONE is designed with the home user and small business in mind.  4YCR ONE allows you to back up your PC files, folders, and email easily though the intuitive interface.  By backing up your photos, music, and documents with 4YCR ONE you won’t need to worry about losing your important data.

 

What’s the benefit of protecting files online? It’s simple – all the data you have on your computer, from business files and folders to photos and videos to music collections can be lost in the blink of an eye. And without preventative measures, you might never see any of it again. 
 
AUTOMATIC: 
Once the backup schedule is set, your information will be backed up automatically, meaning you don’t need to worry about running your backups manually.  SECURE: Your information is encrypted with military grade encryption at all times. From transfer to storage and recovery you are  the only one who can ever see your data.  
 
OFF-SITE: 
You can rest assured knowing that your data is being stored off-site in a SAS-70 Type II data center.  
 
AFFORDABLE:
4 Your Computer Repairs allows you to protect your important data at an affordable cost.
 
MANAGED:
Both yourself and ourselves receive an email everyday saying how your backup went and how much was backed up.
 
 
Managed Services 24 x 7 coverage
 
 
Disk Space Check
Windows Service Check – DCOM Server Process Launcher
Windows Service Check – DNS Client Status
Windows Service Check – Group Policy Client Status
Windows Service Check – McShield Status
Windows Service Check – Print Spooler Status
Windows Service Check – Remote Procedure Call (RPC) Status
Windows Service Check – Server Status
Windows Service Check – System Event Notification Service Status
Windows Service Check – Task Scheduler Status
Windows Service Check – TCP/IP NetBIOS Helper Status
Windows Service Check – Windows Event Log Status
Windows Service Check – Windows Management Instrumentation Status
Windows Service Check – Windows Update Status
Windows Service Check – Workstation Status
Drive Space Change Check
Hacker Check
Physical Disk Health Check
Critical Events Check
Critical Events Check – Security log
Critical Events Check
 

 

New!! Daily Computer Safety Check Service

Keep your most vital systems safe – for just £5 per month.
Two of the most important systems for any business are its Backup and Anti Virus programs. The problem is when these programs stop working correctly, you usually don’t know. In these cases, you’re left vulnerable to critical data loss – or to virus attack.
Now with our easy and affordable Daily Server Safety Check, our sophisticated monitoring program will check these two vital systems each and every morning, ensuring they’re working correctly – and alerting you when they’re not.

Peace-of-Mind for just £0.17 per Day
For just £0.17 per day, here’s what you get:

  • Drive Space Change
  • Backup status
  • Hacker attempts
  • File and Folder Sizes
  • Physical Disk Health
  • Event logs

Free Trial

Contact us for a free 35-day Daily Server Safety Check trial. It takes just five minutes to set up, and there’s no obligation. Is £0.17  a day worth knowing that your most important data is safe and that your anti-virus systems are right up-to date?

 

New!! Real Time Server & Network Monitoring

Crucial IT Systems – Maximum Uptime – for just £30 per month.
Can you quantify the cost to you (and your customers) if your IT system was down for a whole day? 
ACME IT’s easy, affordable Real-Time Server & Network Monitoring service checks your server and network function round the clock.

For
£0.99 a day we’ll check:

  • Sever health and performance
  • Network speed and connectivity
  • Disk space availability/ consumption
  • Web page availability
  • File and folder sizes are within expectations
  • Vital Windows Services are working

If we find an issue we’ll report it to you, and you decide what course of action to take.

Our monitoring service provides top quality information, so we can drill down to the root of the problem and work to fix things quickly with minimum disruption to your business.

Free Trial
Contact us for a 35-day free trial of Real-Time Server & Network Monitoring. It takes just ten minutes to set up, and there’s no obligation. Does under a pound a day compare well to the cost of a day’s downtime for your staff and your customers? 

Backup your critical data or stay off the internet!

 

 

 

Why such a harsh statement?  In recent times there has been a lot of viruses and malware which tries to con you out of some money including one like the image below.

fake anti virus program

While these have been annoying to everyone they can be removed with no ill side effect, except maybe a charge from your local computer technician for it's removal BUT there is a new problem and it goes by the name of GpCode.

 

GpCode, The Details

 

This malware or as some call it ransomware is just that holding you to ransom for your data.  Unlike the fake anti virus or fake hard drive tools this one actually does something to your data.  It encrypts your files and it targets only the most common and widly used extentions

 

- .jpg
- .jpeg
- .psd
- .cdr
- .dwg
- .max
- .mov
- .m2v
- .3gp
- .doc
- .docx
- .xls
- .xlsx
- .ppt
- .pptx
- .rar
- .zip
- .mdb
- .mp3
- .cer
- .p12
- .pfx
- .kwm
- .pwm
- .txt
- .pdf
- .avi
- .flv
- .lnk
- .bmp
- .1cd
- .md
- .mdf
- .dbf
- .mdb
- .odt
- .vob
- .ifo
- .mpeg
- .mpg
- .doc
- .docx
- .xls
- .xlsx

 

At this point some of the big names in anti virus and even some enthusiasts have not managed to decrypt any data once this has infected a computer.

 

How do I know that I have been infected?

 

Just like some of the other anti virus programs it changed your desktops backgroud to look like this:

GpCode's desktop background

 

What should I do if I get infected?

 

The best way is to turn your computer off by the fastest means possible as soon as you see this or suspect you are infected.  This also includes pulling the plug straight out without properly shutting down windows, this is about the only time I will tell anyone to do this but it is possible to fix windows but it it not possible to get your files back if GpCode has managed to encrypt them.  Again this is a drastic action but one that needs to be taken in order to try and save your files but I should warn you if this virus is in the middle of encrypting a file or windows is in the middle of writing to file then you could loose that file so it is not completely without risk or again windows itself could become corrupt and you might need someone to get windows up and running again.  However I do fell that these are better than not being able to get any of your files after this program has run it course.

 

How to make sure my data is safe?

The simple answer is back it up using a proper backup program.  So far and at the point of writing this they do not encrypt any backup files so windows back or other programs like Norton or Acronis are safe, however some of the free or even some paid for backup programs use the common ZIP folder or RAR folder to put everything in so you can recover you data on any computer without installing their software.  The problem is that zip and rar files are being encrypted with this virus, leaving you without a backup.

 

So make sure your backup software does not use any of the extentions used above.  Another way is to use an offisite or cloud based backup.  As long as they use their own program to backup your data and not just add a folder like dropbox then you should be okay.

 

If your would like to sign up to our online backup then please go to our sign up page

 

 

A couple of other blogs on this

blog 1

blog 2

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