Archive for the ‘info’ Category


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Home Computing Tip-of-the-Month:

"Recover a Deleted File in Windows 7"

Windows 7 has a built-in tool called Previous Version that allows users to recover files they mistakenly delete. In order to recover deleted files you have to first make sure that System Restore is enabled so that Windows can automatically create restore points. These restore points are what you can revert a folder to in order to recover the files that existed at that time and date.

Step 1 – Making Sure System Restore Is Enabled

You can verify that System Restore is turned on by right-clickingComputer and selecting Properties. Next, you'll want to click the System Protection tab and then click the drive you wish to turn on System Restore. The C: drive is usually the drive selected. After selecting the desired drive and clicking OK, System Restore will be turned on if it was previously off.

Step 2 – Recovering a Changed Document in Windows 7

  1. Open the folder where the file was located.
  2. Right-click in the white space within that folder.
  3. Select Properties and click OK.
  4. The Properties screen will then pop-up. In this screen, select the Previous Versions tab.
  5. The Previous Versions tab will then display various versions of changed or deleted files in that folder. These versions are based on automatic restore points created by System Restore.
  6. Choose the version time and date you wish to revert back to.
  7. Then click Open.
  8. You will then see all of the previous versions of files in that folder according to the time and date you selected.
  9. To recover one of those files, rick-click the file and select Send to and then choose the folder you wish to save the file to.

That's it! Now you know how to recover lost files. It's a handy, useful tool that Microsoft built into Windows 7. We recommend you take full advantage of tne Previous Versions tool as it will save you headaches down the road.

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Offer-of-the-Month:

All in One Support

Get a full support package that will help keep your computers running smoothly and know that you have your data backed up in the even of a hardware failure.

 

This package includes:

  • Remote access support – help when you need it without worrying about any extra bills
  • Online backup – backup your improtant data online, we encrypt your data so only you can access it

 

Get the following free:

  • daily health check and 24 x 7 monitoring so we can spot problems quickly before they bother you
  • Managed Anti Virus and Anti Malware – let us manage your anti virus software and we will make sure you computer stays virus free.

 

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Business Computing Tip-of-the-Month:

"How to Protect Your Network from Hacker Bots"

Not all hackers are only after your data. The real prize is your wallet.

To carry our cyber-crimes, many hackers will use email spam, phishing attacks, or insidious websites to infect computers and turn them into "Hacker Bots." These Hacker Bots become drones that can be controlled remotely by cybercriminals, unleashing attacks on businesses that generate a steady revenue stream for the criminals.

A Trend Micro study recently found that roughly 25% of all infected computers belonged to businesses. It's often hard to know for sure whether your computer has been turned into a Hacker Bot. The best solution you can take is to contact a security expert to fully assess the machine.

Before you call a security expert, there are a few initial steps you can take:

  1. Disconnect the potentially infected computer from the Internet. If the computer is infected, this step will immediately stop data from being stolen, and prevent attacks on other businesses.
  2. Search for any sensitive data on the potentially infected machine and move it to a clean computer. Another option is to move the data to an external hard drive for safe keeping.
  3. Clean the potentially infected computer using antivirus software. You can also hire a professional to utilize advanced tools to ensure a complete quarantine of your machine.

If you don't yet believe any of your machines are infected, you are in a great spot. Prevention is the best cure and is much easier and cost-effective to implement long-term. You can start by ensuring that your antivirus definitions are always updated and you download the latest security patches for Windows and the programs you run on Windows.

You can also outsource your security maintenance to a company such as ourselves who can professionally perform monthly work on your machines remotely to ensure they are as padlock safe as possible. This saves you the time and headache of having to do the work yourself, and will also give you peace of mind knowing that your data is professionally secure.

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Our Clients Speak Out

"Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others."

Sara Priestley

“Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using him for any IT needs in future.”

  Pat L

“I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.”

   George D

“Although Steven had only started in business less than a year ago he delivered his services like an old pro. He has a depth of knowledge in IT and computer hardware that will be of benefit to anyone who needs new or to upgrade their current machines. He is very helpful and trys hard to get a result for his customers.”

   Tony L

 
 

About 4 Your Computer Repairs

4 Your Computer Repairs is a full service computer consulting firm specializing in home user and small businesses. Our services range from virus removal, network support, data systems backup, hardware and software upgrades, as well as managed services.

More info? Click Here

  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter

ACRBO

© 2010 4 Your Computer Repairs. All rights reserved.

Do you want to earn money or get you computer fixed for FREE?

 

If you do then sign up to our affiliate program.  It's simple and for every person you send our way that turns in to a paying customer you get some money and the person you referred gets some money off their repair its a WIN WIN situation for both of you.

 

What do I need to do?

 

Step 1:  Sign up for the program (Below)

Step 2: Receive your unique code and website address if needed along with my contact details

Step 3 Give anyone and everyone my details along with your code or website address

Step 4: When they use my service I will take note of who sent them to me

Step 5: Receive a cheque or money off your own repair or even use it to get one of our support contracts

 

 

Please contact me bellow to start earning money without doing any work

 

Your Name (required)

Your Email (required)

Subject

Your Message

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How much will I earn?

That depends on how many people you get to take one of my services.  We offer a simple plan

£5 off for your friend or the person you referred to me

10% of the cost of my services (this does not include the price of hardware or software needed)

5% for any console repairs sent in and returned by post.

We send out your money every 3 months, this allows you to build up a sum and makes it easier for us as well.

 

Sign up below and earn money now

 

Your Name (required)

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Your Message

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Well it's my Birthday this month and as it's better to give than receive I have this offer for online backup and our managed services.

 

Half price Online backup for laptops and computers now only £5 each for unlimited space or for servers a straight forward billing plan of £0.60 per GB, only only for what you use.  Our server solution also backups up MS Exchange and MS SQL databases.

 

Our managed services usually start at £5 for our daily health check but now we are going to give you our full package of 24 x 7 monitoring of your system.  See the bottom of the post for what this covers

 

Both of these packages cost just £0.17 a day, it's not that much for piece of mind and should you have any trouble with either of them then we are just a phone call away.  These packages do not tie you in cancel at any time and even try them for FREE.

 

4YCR ONE is designed with the home user and small business in mind.  4YCR ONE allows you to back up your PC files, folders, and email easily though the intuitive interface.  By backing up your photos, music, and documents with 4YCR ONE you won’t need to worry about losing your important data.

 

What’s the benefit of protecting files online? It’s simple – all the data you have on your computer, from business files and folders to photos and videos to music collections can be lost in the blink of an eye. And without preventative measures, you might never see any of it again. 
 
AUTOMATIC: 
Once the backup schedule is set, your information will be backed up automatically, meaning you don’t need to worry about running your backups manually.  SECURE: Your information is encrypted with military grade encryption at all times. From transfer to storage and recovery you are  the only one who can ever see your data.  
 
OFF-SITE: 
You can rest assured knowing that your data is being stored off-site in a SAS-70 Type II data center.  
 
AFFORDABLE:
4 Your Computer Repairs allows you to protect your important data at an affordable cost.
 
MANAGED:
Both yourself and ourselves receive an email everyday saying how your backup went and how much was backed up.
 
 
Managed Services 24 x 7 coverage
 
 
Disk Space Check
Windows Service Check – DCOM Server Process Launcher
Windows Service Check – DNS Client Status
Windows Service Check – Group Policy Client Status
Windows Service Check – McShield Status
Windows Service Check – Print Spooler Status
Windows Service Check – Remote Procedure Call (RPC) Status
Windows Service Check – Server Status
Windows Service Check – System Event Notification Service Status
Windows Service Check – Task Scheduler Status
Windows Service Check – TCP/IP NetBIOS Helper Status
Windows Service Check – Windows Event Log Status
Windows Service Check – Windows Management Instrumentation Status
Windows Service Check – Windows Update Status
Windows Service Check – Workstation Status
Drive Space Change Check
Hacker Check
Physical Disk Health Check
Critical Events Check
Critical Events Check – Security log
Critical Events Check
 

 

New!! Daily Computer Safety Check Service

Keep your most vital systems safe – for just £5 per month.
Two of the most important systems for any business are its Backup and Anti Virus programs. The problem is when these programs stop working correctly, you usually don’t know. In these cases, you’re left vulnerable to critical data loss – or to virus attack.
Now with our easy and affordable Daily Server Safety Check, our sophisticated monitoring program will check these two vital systems each and every morning, ensuring they’re working correctly – and alerting you when they’re not.

Peace-of-Mind for just £0.17 per Day
For just £0.17 per day, here’s what you get:

  • Drive Space Change
  • Backup status
  • Hacker attempts
  • File and Folder Sizes
  • Physical Disk Health
  • Event logs

Free Trial

Contact us for a free 35-day Daily Server Safety Check trial. It takes just five minutes to set up, and there’s no obligation. Is £0.17  a day worth knowing that your most important data is safe and that your anti-virus systems are right up-to date?

 

New!! Real Time Server & Network Monitoring

Crucial IT Systems – Maximum Uptime – for just £30 per month.
Can you quantify the cost to you (and your customers) if your IT system was down for a whole day? 
ACME IT’s easy, affordable Real-Time Server & Network Monitoring service checks your server and network function round the clock.

For
£0.99 a day we’ll check:

  • Sever health and performance
  • Network speed and connectivity
  • Disk space availability/ consumption
  • Web page availability
  • File and folder sizes are within expectations
  • Vital Windows Services are working

If we find an issue we’ll report it to you, and you decide what course of action to take.

Our monitoring service provides top quality information, so we can drill down to the root of the problem and work to fix things quickly with minimum disruption to your business.

Free Trial
Contact us for a 35-day free trial of Real-Time Server & Network Monitoring. It takes just ten minutes to set up, and there’s no obligation. Does under a pound a day compare well to the cost of a day’s downtime for your staff and your customers? 


 

These tips are brought to you by:
www.4ycr.co.uk

"Enabling Technology to grow your business"

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Home Computing Tip-of-the-Month:

"Upgrading Your Computer on a Budget"

Replacing slow, obsolete parts in your computer can sometimes be a lot cheaper than buying a new one, and extend the life of your current PC for many more years. Many times, just a few small upgrades and make a world of difference in your computer's speed and overall performance.

You can achieve the most performance boost by upgrading your computer RAM, video card and/or hard drive. Before you decide whether an upgrade is the right choice for your computer, you'll want to find out what hardware or software your computer currently has. We recommend that you download and run a free software tool called Belarc Advisor. Belarc Advisor will generate a quick report for you with all your hardware and software components listed.

Once you have your report generated, you are welcome to give us a call for a free consultation and we'll be happy to go over the list with you and explain which upgrade options would provide the biggest "bang for your buck."

Here is a quick overview of the main upgrade options to consider:

  1. Upgrading your RAM
    RAM is often the cheapest and most significant upgrade you can give your computer. If your computer is older, it may only have 1GB of RAM currently installed. This is currently allow your computer to operate at only a fraction of it's overall capability. Upgrading to up to 4GB of RAM will increase speeds tremendously.
     
  2. Upgrading your Video Card
    If you, or members of your family, enjoy playing PC games, you will want to consider upgrading your computer's video card. It's quite possible that your current computer only has onboard video graphics, which is placing a great deal of processing burden on your motherboard. Upgrading to an advanced video card (which is separate from the motherboard) will improve the speed of your computer.
     
  3. Upgrading Your Hard Drive
    If your current hard drive has low storage space left, you should upgrade to a larger drive. Having more space will make your hard drive run cooler and work less. If you're low on space, your hard drive will bog your computer speeds down as it struggles to manage and move around your data.
     
  4. Upgrading Your Power Supply
    Most power supplies that ship with name brand computers are cheap, generic and ineffective at keeping your computer running cool. Upgrading to a modular power supply will more effectively pull hot air out of the computer case. The cooler your PC, the faster it will run.
     
  5. Upgrading Your Operating System
    If you're running Windows XP or Vista, it's time to consider upgrading to Windows 7. Windows 7 is easier on your system, more secure, more robust, and faster than all of it's predecessors.
     
  6. Upgrading Your Computer Monitor
    If you have an older computer monitor, you should consider upgrading to a large 20" HD monitor. Your experience with your computer and the internet will change dramatically and you'll find it more enjoyable.

With our fragile economy, sometimes upgrading your computer is the best option for extending the life of your PC and improving overall performance. If you're considering any possible upgrades, we are happy to discuss your options further to help you make an intelligent decision that will reap you benefits for years to come.

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Business Offer-of-the-Month:

New!! Daily Server Safety Check Service

Keep your most vital systems safe – for just £5 per month.
Two of the most important systems for any business are its Backup and Anti Virus programs. The problem is when these programs stop working correctly, you usually don't know. In these cases, you're left vulnerable to critical data loss – or to virus attack.
Now with our easy and affordable Daily Server Safety Check, our sophisticated monitoring program will check these two vital systems each and every morning, ensuring they're working correctly – and alerting you when they're not.

Peace-of-Mind for just 17p per Day

For just 17 per day, here's what you get:

  • A start-of-day check of both your backup success and your AV update
  • When your backup hasn't completed properly, or when your AV program hasn't updated to the latest version, we'll alert you.
  • Hacker checks to make sure no one tries to access your account
  • Check for critical errors
  • We send you a short start-of-day report – before you even arrive in your office – showing the exact problems if any are found. You can fix them yourselves – or you can ask us to help.
  • If we find no problems, we'll still send you a short note showing that we have checked these two critical systems and that everything is in order.

Free Trial
Contact us for a free 35-day Daily Server Safety Check trial. It takes just five minutes to set up, and there's no obligation. Is 17p a day worth knowing that your most important data is safe and that your anti-virus systems are right up-to date?

 

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Business Computing Tip-of-the-Month:

"Five Tips For Going Green With Technology in the Workplace"

Now that computers have become just a vital part of the workplace, it's important to consider ways we can conserve energy. After all, every little bit counts. Not only will you save on your utility and maintenance bills, but you will also be contributing to the greater good of society.

The following are 5 tips you can implement right now to go green with technology in your workplace:

  1. Remember to use your power management features on all computers. Set a company-wide policy that staff members place their computers into sleep mode when they are sitting idle. This should be done during breaks in the work day, as well as at the end of the day when it is time to go home.
     
  2. Use power strips on all of your electronic components. Power supplies help regulate the flow of electricity to your devices and save from much of the leakage that can occur from plugging devices directly into the wall.
     
  3. Purchase Energy Star-rated computers. A little research goes a long way. The next time you go to make a PC purchase, look for the Energy Star rating. This will tell you that the computer uses less power and will lesson the load on the environment.
     
  4. Detox your computers the next time you make a PC purchase. There are many chemicals in computers; however, several can (and should) be avoided at all costs. The first chemical to watch out for is lead. Other chemicals to avoid include mercury, Brominated Flame Retardants (BFR), Polyvinyl Chloride (PVC), cadmium, hexavalent, chromium, Polybrominated Biphenyl (PBB), and Pentabromodiphenyl Ether (PBDE). Look for a hazardous material use policy on the manufacturer's website that you are looking to make a purchase from. It will take just a couple minutes of your time to research which brand to choose, and your decision to purchase green will help the fight to convince any reluctant manufacturer's to change their ways.
     
  5. Look for green buying guides. There are multitudes of websites online that are designed to help you make smart, green technology purchasing decisions. http://www.thedailygreen.com/ is a great place to start.

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Our Clients Speak Out

"Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others."

Sara Priestley

“Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using him for any IT needs in future.”

  Pat L

“I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.”

   George D

“Although Steven had only started in business less than a year ago he delivered his services like an old pro. He has a depth of knowledge in IT and computer hardware that will be of benefit to anyone who needs new or to upgrade their current machines. He is very helpful and trys hard to get a result for his customers.”

   Tony L

 
 

About 4 Your Computer Repairs

4 Your Computer Repairs is a full service computer consulting firm specializing in home user and small businesses. Our services range from virus removal, network support, data systems backup, hardware and software upgrades, as well as managed services.

More info? Click Here

  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter

ACRBO

© 2010 4 Your Computer Repairs. All rights reserved.


4 Your computer Repairs Is a local company offering home and business IT support.  Our technicians are trained and qualified to handle networking and windows problems.  We have a wide network of partners who help us cover all aspects including  Apple computers.

If you have any queries then please give us a call.

 

Testimonials

We have listed some of our testimonials from around the internet please feel free to follow the links to read the originals

 

Our latest testimonial from Est8 Planning

PDF document download

 

Our testimonial from Xpress image communication 

 

PDF document download

 

Fixed my laptop which had frozen on start up. Excellent communication, came to pick my laptop up the next day. Had it fixed within an hour. Charged the quoted price.Will recommend to friends and work colleagues in need of this service.

Angela Greer Childminding Service

 

Reviews of 4 Your Computer Repairs on the FreeIndex Computer Service Providers Directory

 

 

 

Steven saved me hours of work checking my PC setup up, giving me confidence in what I was doing and resolving problems for me. He turned up when he said he would and did the work quickly and without fuss. On the basis of my first experience of his service I intend to sign-up for his online backup and daily health check services. I would strongly recommend Steven to others.” March 10, 2011

Top qualities: Good Value, On Time, High Integrity

 

Sara Priestley Massage Therapist and Teacher

 

 

Steven fixed a fault on my notebook keyboard after someone had told me I could try a new keyboard to see if that would work. Not only did he find and fix the fault the price he quoted for a new keyboard should I need one was half the price I had been given previously. I really appreciated having my notebook picked up from my house and delivered it just made my life so much easier. I cannot recommend him highly enough. His knowledge and professionalism were impressive, I will certainly be using him for any IT needs in future.” August 20, 2010

Top qualities: Expert, Good Value, On Time

Pat Laing

 

 

Although Steven had only started in business less than a year ago he delivered his services like an old pro. He has a depth of knowledge in IT and computer hardware that will be of benefit to anyone who needs new or to upgrade their current machines. 

He is very helpful and trys hard to get a result for his customers.” May 8, 2010

Top qualities: Expert, Good Value, High Integrity

Tony Law

 

 

“I have now used Steven for a number of repairs to our PC and network problems which he has provided consistent quality of service at competitive rates. Quick reponces and reliable.” April 7, 2010

Top qualities: Great Results, Good Value, High Integrity

 

George Dewar 

 

My Linkedin page with the above referals

 

 

We have partnered with some of the top companies to offer you products and services that meet and exceed your expectations

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4 Your Computer Repairs Privacy policy

Privacy Notice Table Of Contents:

  • Our Commitment To Privacy
  • The Information We Collect
  • How We Use Information
  • Our Commitment To Data Security
  • Our Commitment To Children's Privacy
  • How To Access Or Correct Your Information
  • How To Contact Us

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.The Information We Collect: This notice applies to all information collected or submitted on the 4 Your Computer Repairs website. On some pages, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name 
  • Address 
  • Email address 
  • Phone number 
  • (etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.  You can also remove your details from our newsletter from our website. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. If you signed up to our newsletter your details are held on mail chimp's servers. Here is there privacy policy Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

 

How You Can Access Or Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.  If you have signed up to our newsletter you can edit your detail using a link at the bottom of the newsletter or if you want to unsubscribe you can do so from our website

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 07940964018 or send us an email at repairs@4ycr.co.uk

4 Your Computer Repairs Terms and Conditions

For clarification, “you”, “the customer”, “the party”, “the owner”, and related terms addresses the person(s) who originally signed an estimate form and/or work order form. “We”, “4 YOUR COMPUTER REPAIRS”, “Us”, “Our”, addresses 4 Your Computer Repairs and its affiliates, employees, owners, advertisers, shareholders, and other significant persons.

1. Our Responsibilities
1.1 Every computer that comes into our office will be thoroughly examined and diagnosed BEFORE any repairs are made. A diagnostic fee of £30 will be charged. If the repair is completed through us, this fee is waived.
1.2 We aim for our turnaround period to be 1-3 days for normal repairs. Advanced repairs may require up to two weeks. Availability of parts, shipping delays, and other factors may affect actual completion time. We cannot completely guarantee a set date and time.
1.3 We will repair the issue(s) that has been initially described to us, and that are listed on the estimate(s). We will not do any other repairs other than the one(s) listed without prior customer authorization.
2. Your Responsibilities
2.1 We cannot be responsible for any lost, damaged, destroyed, or misplaced files or folders that are stored within the system. We provide backup services when requested, but make no guarantees written, expressed, or implied that files can always be retrieved or backed up. The customer should backup any and all important data before the system is brought to 4 YOUR COMPUTER REPAIRS.
2.2 When bringing a system to 4 YOUR COMPUTER REPAIRS, it should only be accompanied by required accessories. For laptop systems, only the charger and relevant software should be delivered. For desktops, only the tower itself should be brought, along with software if needed, for consoles only the console itself and a controller should be brought. We will not be responsible for lost, damaged, or misplaced accessories.
2.3 You, the customer, are responsible for all authorized charges. Authorized charges are agreed on through an estimate, work order, or word of mouth between us and you.
3. Pricing and Payment
3.1 Our prices are subject to change without any notice. You, the customer, will not be responsible for the changed price if estimate or work order was drafted before the price change.
3.2 Balance is due in full within 7 business days of completed repair. If you are not able to pay the full amount, 4 YOUR COMPUTER REPAIRS can discuss options with you for a payment plan.
3.3 If payment is not received within 15 days, the customer will receive (2) phone calls stating their balance due. After 20 days of non-payment and/or no contact, we will submit the balance to small claims court or a collections agency.
4. System Pickup
4.1 Your system will only be returned to you once: Balance is paid in full or we have set up a written payment agreement.
4.2 Systems must be retrieved within 7 business days of repair completion. If system(s) is/are not retrieved within 7 days, the customer agrees to a storage fee of £5 per day until system is retrieved and balance is paid in full, unless a payment plan is set. The storage fee will continue to be charged until the system(s) is/are retrieved. The only exception will be due to an emergency which did not allow you to retrieve the system, valid proof must be presented.
4.3 After 30 days of no contact or attempt to retrieve system, we will send out 2 certified letters stating your balance due and requesting that you retrieve your system(s). At the 40 day mark, the system becomes property of 4 YOUR COMPUTER REPAIRS and may NOT be retrieved unless balance is paid in full, along with all fees, and a 50% mark up of the current balance at present time.

5. Disclaimer
5.1 No responsibility for the expiration of manufacturer’s original warranty on equipment that has been sent to us for diagnosis, modification or repair.
5.2 No responsibility for any data loss during the repair procedure or unexpected events occurring.
5.3 No responsibility for equipment of an unstable nature which may deteriorate during inspection or repair.
5.4 No responsibility after unrepaired laptop being taken back or returned.
5.5 No responsibility for returning defective or replaced parts.
6. Part Ordering or sales
6.1 In case that parts that required must be ordered, the customer must put down a 50% down payment of the total cost of the part including shipping and handling, taxes, and applicable fees.
6.2 4 YOUR COMPUTER REPAIRS offers NO warranty or guarantee on parts. All our parts usually include a limited warranty or guarantee from the manufacturer.
6.3 In the case that the customer wishes to cancel the repair for any reason and parts have been ordered or purchased from us, there will be a 25% restocking fee applied to the balance due.
7. Other clauses.
7.1 We reserve to make changes to this policy at any time without prior notice.
7.2 We reserve the right to make changes to any deals, specials, sales, prices, fees, or advertising material without prior notice.
7.3 4 YOUR COMPUTER REPAIRS reserves the right to make the final decision in any matters pertaining to this company policy and its contents and practices.
7.4 4 YOUR COMPUTER REPAIRS will NOT perform any services or buy/sell any products until all appropriate forms have been completed, and required information has been collected. See our privacy policy to learn what information and paperwork is required, and how the information will be used.
8. Refunds
8.1 Refunds will only be given for repairs that were not completed as stated in the work order. No refund shall be given until 4 YOUR COMPUTER REPAIRS has had a change to correct said problem through it’s 30 Day warranty. After 30 days, no refunds will be given, and the customer will be charged normal rate.
8.2 Any parts, accessories, or products returned to 4 YOUR COMPUTER REPAIRS will be subject to a 25% restocking fee.
Validity of Agreement: When you, the customer, signs our estimate form and/or work order for a service or product request, you enter a legally binding contract where you acknowledge and agree to all the terms and content of this contract. You understand that we will uphold this company policy. This policy can be found on our website at http://www.4ycr.co.uk/info/terms-and-conditions/ or on the back of our estimate, work order, receipt, or warranty form(s). 4 YOUR COMPUTER REPAIRS cannot guarantee that the policy will be displayed on the above locations except for our website

9.No Fix No Fee

9.1 No fix no fee only applies when the repair is uneconomical to repair or when I cannot get the parts to fix your computer/console.

9.2 It does not include: You change your mind after I have started, you do not want to go ahead with the repair that is economically viable, you ask for another service that has been completed successfully, service contracts, where the repair is included in the contract.

Service Contracts

Home Service contracts

This does not include office or home office computers and the following:

  • Servers of any type
  • Linux operating system
  • Apple operating system or computers
  • Hardware needed
  • Any software needed, however we provide our own remote access software, free
  • Depending on the service contact any home visits needed over and above what is includes is charged at £30.
  • Complex firewall and router settings
  • VPN settings
  • Computers in a domain
The following is required to be eligible to qualify for the service contracts
  • Broadband internet connection
  • Anti virus software, we can supply AVG internet security or Bit defender total security if needed
  • An active firewall
  • Windows automatic update enabled
  • You will need to install our remote access software
  • Permission to install any freeware programs needed to keep you computer running smoothly
  • A set time each week to perform any work needed.

Business Service contracts

This service does not include any of the following:

  • Servers of any type
  • Linux operating system
  • Apple operating system or computers
  • Hardware needed
  • Any software needed, however we provide our own remote access software, free
  • Depending on the service contact any home visits needed over and above what is includes is charged at £30.
  • Complex firewall and router settings
  • Computers in a domain
The following is required to be eligible to qualify for the service contracts
  • Broadband internet connection
  • Anti virus software, we can supply AVG internet security or Bit defender total security if needed
  • An active firewall
  • Windows automatic update enabled
  • You will need to install our remote access software which we will provide free
  • Permission to install any freeware programs needed to keep you computer running smoothly
  • A set time each week to perform any work needed.
We will configure a basic VPN for your security while out of your office but you will need either a second computer in your office or a paid for service.

General Service contact conditions

If you would like us to verify your backups are performed you will need to supply us with your backup program details and backup location. We can setup a backup systems at an extra cost.
If you need any repair work performed as part of your service contract we will arrange a time within our opening times, however if a repair is ongoing when our closing time is reached we will continue to work on it until it is fixed.
If you would like a service contract for your server(s) then please contact us as we need more information before we can give you an accurate quote.
If you want us to configure a more complex VPN connection to a server then this will cost more.
Any service or repair that is outside of your service contract will be charged at £30.
A callout is the equivalent of a 2 hour onsite.
If you drop off your computer to our workshop then this still counts as a callout.
Let’s connect
Call us

Call us on

0845 805 9257

or

07940964018

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