Business service contracts
Have you previously worked for a large company with their own IT support and now you wish you still had that support? Now you can get that support with our service contracts, simply pick the plan that suits your needs and budget and get in touch with us. We will come out to meet you and discuss what you want to get out of the plan.
A 2002 survey said that 31 percent of network downtime was due to human error. Chernobyl was caused by operator error
Why get a business support contract? We give our customer priority support and will often try remotely access your computer and solve your problem there and then. no waiting for an engineer to call and if our remote access software is installed before you get a problem then it is easier for us to help you. After all if you cannot do any business because your computer is down then you loose money on wages, you need to work late to make up for the time you lost and your customers might not be satisfied if you cannot address their needs in a timely manor.
| Remote access plan | Cover plan 1 | Cover plan 2 | Cover plan 3 | Cover plan 4 | Unlimited plan | |
|---|---|---|---|---|---|---|
| Weekly anti-virus check | No | Yes | Yes | Yes | Yes | Yes |
| Weekly backup check | No | Yes | Yes | Yes | Yes | Yes |
| Remote access support | Yes | No | Yes | Yes | Yes | Unlimited |
| Onsite call outs included | No | No | 1 | 2 | 4 | unlinited |
| How many computer can be covered | up to 10 | up to 10 | 1 | 2-4 | 5-10 | up to 10 |
| Monthly cost per computer | £10 | £10 | £25 | £24.50 | £24 | £30 |
Business servers and Active Directory management.
The above plans only cover up to 10 computers as they were designed for computer connected in a workgroup environment. If you want to discuss your requirement for support on servers or computer in a active directory environment then please call us and we can arrange a meeting.
Managed services
Do you want us to fix any problems before you know about them or detect them while you are out of the office? We can set you up with managed services where your server or workstations are constantly monitored for any problems and reports back to us any problems it finds as it finds them and not the next day. With this service we can send you weekly or monthly reports showing you any problems and what was done to fix the problems. Call us to arrange a meeting to discuss your requirements.
Backup setup and monitoring
How important is backing up your data? Did you know
50% of businesses that lost significant company data, filed for bankruptcy within 6 months
We can discuss onsite backups and offsite backups to suite your needs and save you from loosing any valuable data. Why offsite backups? There is a couple of reasons and we wish you never have any of these but they include:
- Power surge or lighting strike
- Fire
- Theft
- Water damage
Most fire-proof safes bought by small companies offer only 15 minutes protection in a site fire